Muswellbrook · Upper Hunter · Telehealth

Telehealth Dietitian for Muswellbrook & the Upper Hunter

Video appointments with Accredited Practising Dietitians for Muswellbrook, Denman, Scone and the Upper Hunter — care that continues even when you are working away.

How we see Muswellbrook clients: by telehealth only. Ausclin’s rooms are in Mount Hutton and we do not run a clinic in Muswellbrook, so every Muswellbrook appointment is a video consultation. Medicare and private health rebates apply on the same basis as an in-person visit.

Care that continues when you are not in town

The Upper Hunter has a working population that is regularly somewhere else — away on a swing, driving in and out, or on a roster that does not repeat neatly. The usual consequence for health care is that things get started and not finished.

A video appointment does not care which town you are in. If you are away for a fortnight, the review still happens from wherever you are staying. That sounds minor until you have had a plan quietly lapse three times because the follow-up never lined up with being home.

Fewer services, further apart

The Upper Hunter is thinner on allied health than the lower valley, and thinner again on anything narrowly focused. For dietetics that usually means a wait, a drive to Newcastle of around two hours each way, or letting it go.

We are not a substitute for local services and we would not pretend to be — if there is a good local option, take it. Where we are useful is the narrower work: eating disorders in young people, complex women’s health, nutrition alongside mental health care.

Where our Upper Hunter clients are

Muswellbrook, Denman, Sandy Hollow, Aberdeen, Scone, Merriwa, Murrurundi, Jerrys Plains and out towards Cassilis.

How telehealth works, and what it costs

Do you come to Muswellbrook?

No. We have no Upper Hunter rooms and we do not travel there. All Muswellbrook appointments are by video. Mount Hutton is about two hours away if you would rather attend in person.

Is a telehealth dietitian covered by Medicare?

Yes, on the same basis as an in-person appointment. If your GP prepares a GP Chronic Condition Management Plan, Medicare item 10954 currently rebates $63.40 per session for up to five allied health sessions per calendar year, and the session must run at least 20 minutes. Eating disorder arrangements allow considerably more. You can check the pathways with our Medicare Eligibility Checker.

Does telehealth actually work for dietetics?

It suits dietetics better than most clinical work. There is no physical examination in a standard dietitian appointment — it is conversation, history, food patterns, planning and review. A video call loses very little of that, and it gains something: we can see your kitchen, your pantry, the labels on the products you actually buy, which is often more useful than anything that happens in a consulting room.

What if I am working away when my appointment is due?

Keep it, if you have a private spot and a signal. That is the advantage of video — the appointment follows you rather than the other way round. If the timing is genuinely impossible we will move it, but working away is not by itself a reason to cancel.